1. How do I select a Holiday Package from Jetair Tours?
Jetair Tours specializes into Domestic or International Holiday Packages, Request you to kindly view our Holiday Package Page for more details or mail us on email@example.com
with your requirements and our team will get back to you in 24 Hours.
2. What are the kinds of Packages offered by Jetair Tours?
Jetair Tours offers various packages like Honeymoon Tours, Spa Packages, Family Tours, Group Tours, Special Weekend Packages and many more. Request you to kindly visit our Holiday Package Page for more details.
3. Can I Book an International Tour with Jetair Tours?
Yes, you can book both Domestic and International Tours on Jetair Tours. Request you to kindly visit our Holiday Package Page for more details or write to us on firstname.lastname@example.org
for special rates for Tailor Made Tours.
4. Are the rates mentioned for the packages final?
Yes, the rates that are mentioned are final but the rates can change depending on factors like fluctuation in Currency Rates, Availability of rooms at the hotel and difference in Tax structures at that given point of time.
5. Do the rates change from time to time?
Yes the rates are subject to change without prior notice, depending upon the changes received from the service provider.
6. Are the bookings subject to availability?
Yes, the reservations are subject to availability.
7. Can I make an online / Offline payment for the Holiday Package I got made from your team?
Yes, one can make payments for the packages made by our team by Credit Cards (Master / Visa), Debit cards or Net Banking. Also, if required our team will send you a mail with the bank details, you can deposit Cash in our bank account as well.
8. How do I know my reservation is booked successfully?
Once the reservation is confirmed, you will receive confirmation emails with the details of the services you have booked and payed for. You can carry a copy of the same while travelling. In case you do not hear from us, request you to kindly write to us on email@example.com
or call on +91 22 2282 3224 and our team will get back to you in 24 Hours
9. What travel documents am I required to carry while undertaking domestic travel?
You require the following documents for Domestic Travel:
Confirmed tickets to your destination
Photo ID proof: Valid Photo ID proof from any Government Office (e.g. PAN Card/Driver’s License, etc)
Our Jetair Tours Booking Confirmation Voucher
10. What travel documents am I required to carry while undertaking international travel?
You require the following documents for International Travel:
• Passport valid for at least 6 months from your travel date
• Valid visa for the country you are visiting. You will also require a Transit Visa if you are transiting for more
• than 12 hours. Please check Transit Visa rules for the country of transit
• It is advisable to carry valid Medical & Travel insurance when traveling internationally
• Foreign Currency - It is not allowed to carry more than US$ 10,000 as a cash or travellers cheque
• Air Ticket - Confirmed return air ticket. A one-way air ticket will be accepted only for students or working
• professionals (Student Visa or Work Visa holders), as well as dependents of the working professionals
• Jetair Tours Booking Confirmation Voucher
11. What if I want to amend or cancel the package I have booked?
In this case, request you to kindly get in touch with our team at the earliest.
In case of a cancellation, you will be liable to pay for the cancellation charges if any.
12. What are the cancellation charges for Holiday & Hotel bookings?
From booking date till 15 days prior to departure - 30 % of Package Cost
7 Days prior to departure - 50% of Package Cost
3 to 7 Days prior to departure - 75 % of Package Cost
Less than 24 hrs to 3 Days prior to departure - 100% of Package Cost
Hotel Cancellation Policies varies from Hotel to Hotel. Apart from the normal cancellation policy,
13. What do you mean by "Per person on twin sharing basis" and what is difference between a Twin & Double Room?
This means the rates are for one person, when the accommodation is on twin-sharing, i.e., two people are sharing the room. Single occupancy has different rates, please contact our customer support team for these rates.
A Twin room has 2 Single or Queen-size beds where as a Double Room has 1 King-size bed.
14. Are there any hidden charges involved?
No, there are no hidden charges involved. You only pay the tariff that is mentioned on the website.
15. Can I travel if my passport has expired?
No, you cannot make an international travel if your passport has expired. You can only travel on a valid passport along with validity of 6 month before the travel is completed.
16. Can I make holiday booking over the phone?
Yes, you can. Please call our customer support team on the phone numbers mentioned above.
17. What if I have some special requests I need to be attended in my packages?
Our team will be working with you very closely to plan your travel needs, we will try our best to cater to your needs during your travel subject to availability.
18. What is the hotel's phone number?
The hotel's phone number will be sent to you by email upon completing the booking. You don’t need to call the hotel for confirming your booking. We have a team that ensures re-confirmation of your booking with the hotel.
19. How many days prior to the journey should I book the hotel / holiday package?
There is no specific date, however it is advisable to book your tour well in advance to procure hotel reservations. For all hotel bookings made on the website, you will receive a confirmation number via e-mail.
For hotel and vacation packages booked over the phone, our Tour Consultants would process all your travel details and check for availability with the hotel. Your travel would be confirmed over e-mail as soon as we receive a confirmation from the hotel.
20. What are the cancellations charges for holiday packages?
Cancellation charges depend on the country/city where the package is booked for. Please check with our customer support team for more details.
21. Can I change what’s in a holiday package?
Absolutely. We combine the best airfare for your destination along with multiple hotel selections. You can then pick and choose hotels, airlines, and sightseeing activities to come up with the right combination for yourself. You decide what's included in your package.
Please e-mail us at firstname.lastname@example.org
22. What all packages you have across India?
We have packages covering most of the destinations in India. Still if we don’t have anything you arelooking for; we have a dedicated specialist team to customize itineraries fulfilling your requirements.
Please e-mail us at email@example.com
23. Will I be travelling with a group or with my family alone?
In Fixed departure, you may travel with a group or you may travel exclusively with your family. It depends on the number of bookings made for the package which you have purchased. If there are other passengers as well who have booked the same package and departure then they will travel with you.
24. Can I only book the packages available on your website?
No, we can custom-make a package to any destination you wish to visit. Send us your requirements by just filling the Holiday enquiry form by clicking on “Send Enquiry” Option on top right of the website.
25. How do I custom-make a package?
Speak with our Tour Consultant at the phone number+91 22 2282 3224 or send us your requirements by just filling the Holiday enquiry form by clicking on “Send Enquiry” option on top right of the website.
26. Can I get a Visa arrangement with Jetair Tours?
We do provide visa’s along with some packages. Please call us on the phone numbers mentioned or Send us your requirements by just filling the Visa enquiry form by clicking on “Send Enquiry” Option on top right of the website.
27.Will someone be at the airport to help me with the transfer and check-in to my Hotel when I book a holiday package with Jetair Tours?
Depends, for most itineraries you will find that a Jetair Tours Representative will be available to help you upon arrival at the airport. Should there be no available representative you will be informed of the same. Special arrangements at cost can be made as per your request.
28.How do I confirm my Holiday Booking ?
We send the confirmation voucher within 24 hours after making the booking, if you don't get it please call us or mail us at firstname.lastname@example.org
29.Can I cancel by Holiday Tour Midway ?
Yes, you can but the amount would be non-refundable. Kindly contact our team